Salesforce Data Migration

Migrated critical Salesforce data to support a unified agent platform.

Key Takeaways:

Legacy systems limited platform unification

Transitioning from retiring systems required reliable data migration without disrupting agent workflows.

We engineered a staged migration strategy

Incremental pipelines were built to ensure continuity and data integrity during platform transition.

Databricks-based extraction pipelines

Batch pipelines leveraged Salesforce Bulk API and Databricks to incrementally extract and transform critical datasets.

Successful migration supporting unified operations

The migration enabled a consolidated agent experience and improved operational efficiency.